Technical Support: 24-hour telephone service available. Written technical inquiries will be replied within 1 working day.

Product Warranty: All products comply with national and relevant certification standards with a 12-month warranty from shipment date. Free repair or replacement for non-artificial quality defects within warranty period; repair service at cost for damage caused by improper use or storage.

Logistics & Delivery: Products are packed to meet transportation standards. Domestic consignment can be arranged at our cost. Please inspect goods against documents upon receipt; notify us within 5 working days for any discrepancies, and we will complete replacement within 2 working days.

Inquiry Feedback: All inquiries and feedback submitted via fax, email or message will be responded within 6 hours, and processing results will be fed back within 2 working days.