Communication is a discipline, and good communication can make people feel happy, while failed communication can lead to many problems. Therefore, learning how to communicate with others is very important. In order to help employees better learn this skill, the company has invited a psychological counselor from Heart HomeShi uraniumThe teacher came to our company for experience sharing on the afternoon of July 2nd.

In the training, the teacher first asked us to play a "Guess better than me" game. In this simple yet philosophical little game, we learned a lot: we must learn to put ourselves in others' shoes and consider problems from their perspective when doing anything; All employees should learn to cooperate with each other in their work; When superiors arrange work, they should describe it clearly, and subordinates should listen attentively when accepting work.

In addition to the "Guess More" game, the teacher also asked us to play many seemingly simple games. In the face painting game, all employees relaxed and freely stretched their brushes. Everyone was painting their common face, but in this casual way, they expressed their true selves. Everyone has their own face, and this face is likely to be their ordinary self.

 

In addition to the game, Teacher Shi also used simulation practice to learn how to communicate smoothly by simulating actual events that occur in work.
Communication between superiors and subordinates: When superiors give instructions to subordinates, their language expression should be clear, the event description should be clear, their attitude should be friendly, and the importance of the work and the expected completion time should be emphasized. At the same time, instructions can be given to subordinates to give them greater authority, so that they can have a clearer understanding of their work. Subordinates can also be asked to repeat their instructions to see if they fully understand their intentions and ensure that the task can be successfully completed.
Inter departmental communication: When encountering problems between departments, do not push each other away, do not always think from your own perspective, and take problem-solving as the main starting point; Inter departmental communication should use a harmonious tone to avoid conflicts; If there are non urgent matters that need to be handled by the other party, they can communicate when they are free to avoid communication failure caused by their emotions.

In previous work, conflicts or misunderstandings often arose between employees and departments due to poor communication. Therefore, mastering communication skills is essential to ensure smooth cooperation among departments and employees. This "Effective Communication" course training has benefited us greatly. Through the training, we have summarized the following points:
1. Communication should be friendly, attitude should be correct, and not impetuous.
2. Put yourself in your shoes, listen carefully, and never listen without hearing.
3. Do not suppress the other party with power, have clear opinions, and focus on the matter rather than the person.
4. Put oneself in others' shoes, but still adhere to principles.
5. Reaching consensus while adhering to the corporate system.
6. Don't care about the other person's attitude, convince them with reason.